FAQS
Maintenance Schedule
NOTE: The vehicle must not be powered “on” in the maintenance process.
- Motor oil- For the first-time oil change, use the special oil for four stroke gearshift vehicles after the vehicle has ride 2000 km, and use the oil with lower viscosity to reduce the transmission resistance. The oil model used in the original vehicle is sj10w40, and the oil filling amount is the best according to the middle position of the oil window. After that, change the oil every 5000 km.
- Chain - After each use, check the tightness of the chain, clean and use rust proof lubricant in time, and replace the chain when it reaches the limit,once every 8,000 km
- Battery: charge it fully and measure the voltage of the anode and cathode of the discharge port via a multimeter. The measured voltage should be 72-74V. (TYE-3000) battery is not used for a long time. Unplug the battery. The best storage voltage is 72-74V. Check the voltage every 30 days and supplement it in time.
- Shock absorber and oil - Once every six months: front shock absorber maintenance, brake oil replacement, and rear shock absorber maintenance
- Handlebar (screws) - Tightness of all handlebar screws
- Clean the switch and plug with compressed air after washing the vehicle
- Spokes - Tightness of the spokes of the front and rear wheels
- Brake pad replacement: when its thickness is less than 5 mm
- Brake disc replacement: when the braking surface of the disc is less than 1.5mm thick, always keep the disc brake system clean. Remove any mud, debris, or oil contamination.
- Vehicle bearing replacement: abnormal sound and loosening
- Tire replacement: less than 2/3 of the tread depth of a new tire
Maintenance of Motor and Controller
- Regularly check that motor screws are not loose.
- Regularly check that the connecting wires of the motor and controller are not loose and are
properly insulated.
- Regularly check that the fuse is not loose.
- Do not ride in deep water to avoid damaging motor operation.
*NOTE
The vehicle will automatically run with low power output in the event of excessively high motor or controller temperature or low remaining battery. This does not indicate faulty behavior.
WARNING
When operating the vehicle in water or mud, the depth must not exceed the center of the wheel. In other words, no deeper than the height of the axle. Long-time immersion of the motor in water may lead to motor failure.
C AUTION
Tips for using the clutch: The torque output of the motor is different from that of the internal combustion engine. The clutch is only used when shifting gears. It is prohibited to use the half clutch. If the incorrect half clutch state continues to work , the clutch plate will be burned. The clutch plate is not within the warranty range. Please use it as required to reduce the damage to the clutch plate!
Recommended Maintenance Schedule
Recommended Maintenance Schedule | ||
Time/ Range | Maintenance items | |
500 km / 1month |
Overall inspection of fastener, chain and belt tension (motor / wheel hub / brake / spoke, etc.) | |
1,000 km/after the first |
Overall tightening inspection of safety part, and check of high-current circuit, chain and belt tension (motor / wheel hub / brake / spoke, etc.) | |
2,000 km / 6 months |
Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension | |
3,000 km / 9 months |
Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension | |
4,000 km / 1 year |
Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension | |
maintenance / 3 months |
Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension | |
What is the bike warranty?
A: Our warranty time is 12 months from date of machine arriving at your destination port.
Tye3000 Technical Specification
Feature | TYE-3000 Off-Road Version | TYE-3000 Road Version |
100% Electric Powertrain | Yes | Yes |
Weight(LBS) | 249 (or 113 KG) | 253 (115KG) |
Top Speed(Mph) | 77.6 (or 125KM/H) | 77.6 (or 125KM/H) |
Peak Torque(Nm) | 1000 | 1000 |
Seat Hight(mm) | 900 | 900 |
Range(MI) | 93 (or 150KM) | 93 (or 150KM) |
0Km/h-100Km/h | 4.8s | 4.8s |
Low-Maintenance | Yes | Yes |
Warranty(Year) | 1 | 1 |
Motor | Mid-Drive,Brushless DC Motor with Gear Box | Mid-Drive,Brushless DC Motor with Gear Box |
Motor Gear Box | Four Speed Gear Box (Gear -0-1-2-3-4) and Gear-R | Four Speed Gear Box (Gear -0-1-2-3-4) and Gear-R |
Peak Power(HP) | 29.5(or 22KW) | 29.5(or 22KW) |
Wheel Peak Torque(N) | 1000 | 1000 |
Nominal Voltage (V) | 72 | 72 |
Battery | Lithium Battery CATL 50AH(Optional 40A,60A ) | Lithium Battery CATL 50AH(Optional 40A,60A ) |
Battery Nominal Voltage (V) | 72 | 72 |
Battery Nominal Capacity(AH) | 60 Amp-Hour | 60 Amp-Hour |
Peak output Current(A) | 300 | 300 |
Continuous output Current(A) | 150 | 150 |
Charging Time (H) | 3-4H | 3-4H |
Range (mile) | 93 (or 150KM) | 93 (or 150KM) |
Battery Replace | Removable Battery Pack | Removable Battery Pack |
Controller/Suspension/Brake | ||
Controller | CHITU FOC Sine Wave Controller | CHITU FOC Sine Wave Controller |
Front Suspension | MNT Brand | MNT Brand |
Rear Suspension | MNT Brand | MNT Brand |
Front & Rear Brake | Hydraulic Disc Brake | Hydraulic Disc Brake |
Chassis | ||
Frame | 6061 Forge Aluminum Alloy+Metal Q345B | 6061 Forge Aluminum Alloy+Metal Q345B |
Rear Fork | Aluminum Alloy | Aluminum Alloy |
Front & Rear Rim | 7116 code Alloy | 7116 code Alloy |
Front & Rear Hub | Cast | Cast |
Hand Bar | Aluminum Alloy | Aluminum Alloy |
Brake & Clutch Laver | Aluminum Alloy | Aluminum Alloy |
Steering | Aluminum Alloy 7075 | Aluminum Alloy 7075 |
Drive Chain | 520 Brand ZHENGHE | 520 Brand ZHENGHE |
Drive Sprocket | Steal | Steal |
Front & Rear Disc Brake Pad | CD.Copper.Base | CD.Copper.Base |
Display Meter | LCD | LCD |
All set of Light | LED | LED |
Dimensions & Weight | ||
Size(mm) | 2120*840*1225 | 2120*840*1225 |
Wheelbase(mm) | 1424 | 1424 |
Seat Hight(mm) | 900 | 900 |
Ground Clearance(mm) | 318 | 318 |
Front & Rear Tire | 80/100-21,110/90-18 | 80/100-21,110/90-18 |
Weight(LBS) | 260 (or 114 KG) | 253 (115KG) |
Carrying Capacity(LBS) | 330 (or 150KG) | 330 (or 150KG) |
Signal Light & Rear review Mirror | ||
Direction Indicator (F&R) | No | Yes |
Rear review Mirror | No | Yes |
Side reflector | No | Yes |
Tail Light | No | Yes |
Color | Black Red/ White Green/OEM | Black Red/ White Green/OEM |
Tye5000 Technical Specification
Feature | TYE-5000 Off-Road Version | TYE-5000 Road Version |
100% Electric Powertrain | Yes | Yes |
Weight(LBS) | 110 KG | 112KG |
Top Speed(Mph) | 77.6 (or 120KM/H) | 77.6 (or 120KM/H) |
Peak Torque(Nm) | 1200 | 1200 |
Seat Hight(mm) | 900 | 900 |
Range(MI) | 93 (or 150KM) | 93 (or 150KM) |
0Km/h-100Km/h | 4.8s | 4.8s |
Low-Maintenance | Yes | Yes |
Warranty(Year) | 1 | 1 |
Motor | Mid-Drive,Brushless DC Motor | Mid-Drive,Brushless DC Motor |
Motor Gear Box | Single Speed, No Gearbox | Single Speed, No Gearbox |
Peak Power(HP) | 20KW | 22KW |
Wheel Peak Torque(N) | 1200 | 1200 |
Nominal Voltage (V) | 72 | 72 |
Battery | Lithium Battery CATL 50AH(Optional 40A,60A ,73A) | Lithium Battery CATL 50AH(Optional 40A,60A,73A ) |
Battery Nominal Voltage (V) | 72 | 72 |
Battery Nominal Capacity(AH) | 60 Amp-Hour | 60 Amp-Hour |
Peak output Current(A) | 300 | 300 |
Continuous output Current(A) | 150 | 150 |
Charging Time (H) | 3-4H | 3-4H |
Range (mile) | 93 (or 150KM) | 93 (or 150KM) |
Battery Replace | Removable Battery Pack | Removable Battery Pack |
Controller/Suspension/Brake | ||
Controller | CHITU FOC Sine Wave Controller | CHITU FOC Sine Wave Controller |
Front Suspension | MNT Brand | MNT Brand |
Rear Suspension | MNT Brand | MNT Brand |
Front & Rear Brake | Hydraulic Disc Brake | Hydraulic Disc Brake |
Chassis | ||
Frame | 6061 Forge Aluminum Alloy+Metal Q345B | 6061 Forge Aluminum Alloy+Metal Q345B |
Rear Fork | Aluminum Alloy | Aluminum Alloy |
Front & Rear Rim | 7116 code Alloy | 7116 code Alloy |
Front & Rear Hub | Cast | Cast |
Hand Bar | Aluminum Alloy | Aluminum Alloy |
Brake & Clutch Laver | Aluminum Alloy | Aluminum Alloy |
Steering | Aluminum Alloy 7075 | Aluminum Alloy 7075 |
Drive Chain | 520 Brand ZHENGHE | 520 Brand ZHENGHE |
Drive Sprocket | Steal | Steal |
Front & Rear Disc Brake Pad | CD.Copper.Base | CD.Copper.Base |
Display Meter | LCD | LCD |
All set of Light | LED | LED |
Dimensions & Weight | ||
Size(mm) | 2120*840*1225 | 2120*840*1225 |
Wheelbase(mm) | 1424 | 1424 |
Seat Hight(mm) | 900 | 900 |
Ground Clearance(mm) | 318 | 318 |
Front & Rear Tire | 80/100-21,110/90-18 | 80/100-21,110/90-18 |
Weight(LBS) | 242.5 (or 110 KG) | 246.9 (112KG) |
Carrying Capacity(LBS) | 330 (or 150KG) | 330 (or 150KG) |
Signal Light & Rear review Mirror | ||
Direction Indicator (F&R) | No | Yes |
Rear review Mirror | No | Yes |
Side reflector | No | Yes |
Tail Light | No | Yes |
Color | Black Red/ White Green/OEM | Black Red/ White Green/OEM |