FAQS

NOTE: The vehicle must not be powered “on” in the maintenance process.

  • Motor oil- For the first-time oil change, use the special oil for four stroke gearshift vehicles after the vehicle has ride 2000 km, and use the oil with lower viscosity to reduce the transmission resistance. The oil model used in the original vehicle is sj10w40, and the oil filling amount is the best according to the middle position of the oil window. After that, change the oil every 5000 km.
  • Chain - After each use, check the tightness of the chain, clean and use rust proof lubricant in time, and replace the chain when it reaches the limit,once every 8,000 km
  • Battery: charge it fully and measure the voltage of the anode and cathode of the discharge port via a multimeter. The measured voltage should be 72-74V. (TYE-3000) battery is not used for a long time. Unplug the battery. The best storage voltage is 72-74V. Check the voltage every 30 days and supplement it in time.
  • Shock absorber and oil - Once every six months: front shock absorber maintenance, brake oil replacement, and rear shock absorber maintenance
  • Handlebar (screws) - Tightness of all handlebar screws
  • Clean the switch and plug with compressed air after washing the vehicle
  • Spokes - Tightness of the spokes of the front and rear wheels
  • Brake pad replacement: when its thickness is less than 5 mm
  • Brake disc replacement: when the braking surface of the disc is less than 1.5mm thick, always keep the disc brake system clean. Remove any mud, debris, or oil contamination.
  • Vehicle bearing replacement: abnormal sound and loosening
  • Tire replacement: less than 2/3 of the tread depth of a new tire

 

Maintenance of Motor and Controller

  • Regularly check that motor screws are not loose.
  • Regularly check that the connecting wires of the motor and controller are not loose and are

properly insulated.

  • Regularly check that the fuse is not loose.
  • Do not ride in deep water to avoid damaging motor operation.

*NOTE

The vehicle will automatically run with low power output in the event of excessively high motor or controller temperature or low remaining battery. This does not indicate faulty behavior.

    WARNING

When operating the vehicle in water or mud, the depth must not exceed the center of the wheel. In other words, no deeper than the height of the axle. Long-time immersion of the motor in water may lead to motor failure.

C   AUTION

Tips for using the clutch: The torque output of the motor is different from that of the internal combustion engine. The clutch is only used when shifting gears. It is prohibited to use the half clutch. If the incorrect half clutch state continues to work , the clutch plate will be burned. The clutch plate is not within the warranty range. Please use it as required to reduce the damage to the clutch plate!

Recommended Maintenance Schedule
Time/ Range Maintenance items
 

500 km / 1month

Overall inspection of fastener, chain and belt tension (motor / wheel hub / brake / spoke, etc.)
 

1,000 km/after the first

Overall tightening inspection of safety part, and check of high-current circuit, chain and belt tension (motor / wheel hub / brake / spoke, etc.)
 

2,000 km / 6 months

Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension
 

3,000 km / 9 months

Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension
 

4,000 km / 1 year

Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension
 

maintenance / 3 months

Check of high-current circuit, brake oil pipeline, brake pad, spoke, chain and belt tension

A: Our warranty time is 12 months from date of machine arriving at your destination port.

Feature TYE-3000 Off-Road Version TYE-3000 Road Version
100% Electric Powertrain Yes Yes
Weight(LBS)            249 (or 113 KG)        253 (115KG)
Top Speed(Mph)             77.6 (or 125KM/H)              77.6 (or 125KM/H)
Peak Torque(Nm) 1000 1000
Seat Hight(mm) 900 900
Range(MI)           93 (or 150KM)          93 (or 150KM)
0Km/h-100Km/h 4.8s 4.8s
Low-Maintenance Yes Yes
Warranty(Year) 1 1
Motor Mid-Drive,Brushless DC Motor with Gear Box Mid-Drive,Brushless DC Motor with Gear Box
Motor Gear Box  Four Speed Gear Box (Gear -0-1-2-3-4) and Gear-R  Four Speed Gear Box (Gear -0-1-2-3-4) and Gear-R
Peak Power(HP)           29.5(or 22KW)           29.5(or 22KW)
Wheel Peak Torque(N) 1000 1000
Nominal Voltage (V) 72 72
Battery Lithium Battery CATL 50AH(Optional 40A,60A ) Lithium Battery CATL 50AH(Optional 40A,60A )
Battery Nominal Voltage (V) 72 72
Battery Nominal Capacity(AH) 60 Amp-Hour 60 Amp-Hour
Peak output Current(A) 300 300
Continuous output Current(A) 150 150
Charging Time (H) 3-4H 3-4H
Range (mile)          93 (or 150KM)          93 (or 150KM)
Battery Replace Removable Battery Pack Removable Battery Pack
Controller/Suspension/Brake
Controller CHITU FOC Sine Wave Controller CHITU FOC Sine Wave Controller
Front Suspension MNT Brand MNT Brand
Rear Suspension MNT Brand  MNT Brand
Front & Rear Brake Hydraulic Disc Brake Hydraulic Disc Brake
Chassis
Frame 6061 Forge Aluminum Alloy+Metal Q345B 6061 Forge Aluminum Alloy+Metal Q345B
Rear Fork Aluminum Alloy Aluminum Alloy
Front & Rear Rim 7116 code Alloy 7116 code Alloy
Front & Rear Hub Cast Cast
Hand Bar Aluminum Alloy Aluminum Alloy
Brake & Clutch Laver Aluminum Alloy Aluminum Alloy
Steering Aluminum Alloy 7075 Aluminum Alloy 7075
Drive Chain 520 Brand ZHENGHE 520 Brand ZHENGHE
Drive Sprocket Steal Steal
Front & Rear Disc Brake Pad CD.Copper.Base CD.Copper.Base
Display Meter LCD LCD
All set of Light LED LED
Dimensions & Weight
Size(mm) 2120*840*1225 2120*840*1225
Wheelbase(mm) 1424 1424
Seat Hight(mm) 900 900
Ground Clearance(mm) 318 318
Front & Rear Tire 80/100-21,110/90-18 80/100-21,110/90-18
Weight(LBS)            260 (or 114 KG)        253 (115KG)
Carrying Capacity(LBS)            330 (or 150KG)           330 (or 150KG)
Signal Light & Rear review Mirror
Direction Indicator (F&R) No Yes
Rear review Mirror No Yes
Side reflector No Yes
Tail Light No Yes
Color Black Red/ White Green/OEM Black Red/ White Green/OEM

Feature TYE-5000 Off-Road Version TYE-5000 Road Version
100% Electric Powertrain Yes Yes
Weight(LBS)    110 KG   112KG
Top Speed(Mph)             77.6 (or 120KM/H)              77.6 (or 120KM/H)
Peak Torque(Nm) 1200 1200
Seat Hight(mm) 900 900
Range(MI)           93 (or 150KM)          93 (or 150KM)
0Km/h-100Km/h 4.8s 4.8s
Low-Maintenance Yes Yes
Warranty(Year) 1 1
     
Motor Mid-Drive,Brushless DC Motor Mid-Drive,Brushless DC Motor
Motor Gear Box Single Speed, No Gearbox   Single Speed, No Gearbox
Peak Power(HP)  20KW  22KW
Wheel Peak Torque(N) 1200 1200
Nominal Voltage (V) 72 72
Battery Lithium Battery CATL 50AH(Optional 40A,60A ,73A) Lithium Battery CATL 50AH(Optional 40A,60A,73A )
Battery Nominal Voltage (V) 72 72
Battery Nominal Capacity(AH) 60 Amp-Hour 60 Amp-Hour
Peak output Current(A) 300 300
Continuous output Current(A) 150 150
Charging Time (H) 3-4H 3-4H
Range (mile)          93 (or 150KM)          93 (or 150KM)
Battery Replace Removable Battery Pack Removable Battery Pack
Controller/Suspension/Brake    
Controller CHITU FOC Sine Wave Controller CHITU FOC Sine Wave Controller
Front Suspension MNT Brand MNT Brand
Rear Suspension MNT Brand  MNT Brand
Front & Rear Brake Hydraulic Disc Brake Hydraulic Disc Brake
     
     
Chassis    
Frame 6061 Forge Aluminum Alloy+Metal Q345B 6061 Forge Aluminum Alloy+Metal Q345B
Rear Fork Aluminum Alloy Aluminum Alloy
Front & Rear Rim 7116 code Alloy 7116 code Alloy
Front & Rear Hub Cast Cast
Hand Bar Aluminum Alloy Aluminum Alloy
Brake & Clutch Laver Aluminum Alloy Aluminum Alloy
Steering Aluminum Alloy 7075 Aluminum Alloy 7075
Drive Chain 520 Brand ZHENGHE 520 Brand ZHENGHE
Drive Sprocket Steal Steal
Front & Rear Disc Brake Pad CD.Copper.Base CD.Copper.Base
Display Meter LCD LCD
All set of Light LED LED
Dimensions & Weight    
Size(mm) 2120*840*1225 2120*840*1225
Wheelbase(mm) 1424 1424
Seat Hight(mm) 900 900
Ground Clearance(mm) 318 318
Front & Rear Tire 80/100-21,110/90-18 80/100-21,110/90-18
Weight(LBS)            242.5 (or 110 KG)        246.9 (112KG)
Carrying Capacity(LBS)            330 (or 150KG)           330 (or 150KG)
Signal Light & Rear review Mirror
Direction Indicator (F&R) No Yes
Rear review Mirror No Yes
Side reflector No Yes
Tail Light No Yes
Color Black Red/ White Green/OEM Black Red/ White Green/OEM
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